StarTrack: the next generation (of product review management tools) (Articolo in rivista)

Type

• Prodotto della ricerca (Classe)
• Articolo in rivista (Classe)

Label

• StarTrack: the next generation (of product review management tools) (Articolo in rivista) (literal)

Anno

• 2013-01-01T00:00:00+01:00 (literal)

Http://www.cnr.it/ontology/cnr/pubblicazioni.owl#doi

• 10.1007/s00354-012-0122-y (literal)

Alternative label

• Baccianella S., Esuli A., Sebastiani F. (2013)
  StarTrack: the next generation (of product review management tools)
  in New generation computing
  (literal)

Http://www.cnr.it/ontology/cnr/pubblicazioni.owl#autori

• Baccianella S., Esuli A., Sebastiani F. (literal)

Pagina inizio

• 47 (literal)

Pagina fine

• 70 (literal)

Http://www.cnr.it/ontology/cnr/pubblicazioni.owl#url

• http://link.springer.com/article/10.1007%2Fs00354-012-0122-y (literal)

Http://www.cnr.it/ontology/cnr/pubblicazioni.owl#numeroVolume

• 31 (literal)

Rivista

• New generation computing (Rivista)

Http://www.cnr.it/ontology/cnr/pubblicazioni.owl#numeroFascicolo

• 1 (literal)

Note

• ISI Web of Science (WOS) (literal)
• PuMa (literal)
• Scopu (literal)

Http://www.cnr.it/ontology/cnr/pubblicazioni.owl#affiliazioni

• CNR-ISTI, Pisa, Italy; CNR-ISTI, Pisa, Italy; CNR-ISTI, Pisa, Italy (literal)

Titolo

• StarTrack: the next generation (of product review management tools) (literal)

Abstract

• Online product reviews are increasingly being recognized as a gold mine of information for determining product and brand positioning, and more and more companies look for ways of digging this gold mine for nuggets of knowledge that they can then bring to bear in decision making. We present a software system, called StarTrack, that automatically rates a product review according to a number of \"stars,\" i.e., according to how positive it is. In other words, given a text-only review (i.e., one with no explicit star-rating attached), StarTrack attempts to guess the star-rating that the reviewer would have attached to the review. StarTrack is thus useful for analysing unstructured word-of-mouth on products, such as the comments and reviews about products that are to be found in spontaneous discussion forums, such as newsgroups, blogs, and the like. StarTrack is based on machine learning technology, and as such does not require any re-programming for porting it from one product domain to another. Based on the star-ratings it attributes to reviews, StarTrack can subsequently rank the products in a given set according to how favourably they have been reviewed by consumers. We present controlled experiments in which we evaluate, on two large sets of product reviews crawled from the Web, the accuracy of StarTrack at (i) star-rating reviews, and (ii) ranking the reviewed products based on the automatically attributed star-ratings. (literal)

Prodotto di

• Digital Libraries (ICT.P08.010.002) (Modulo)
• Istituto di scienza e tecnologie dell'informazione \"Alessandro Faedo\" (ISTI) (Istituto)

Autore CNR

• STEFANO BACCIANELLA (Unità di personale esterno)
• ANDREA ESULI (Unità di personale interno)
• FABRIZIO SEBASTIANI (Unità di personale interno)

Insieme di parole chiave

• Keywords of "StarTrack: the next generation (of product review management tools)" (Insieme di parole chiave)

Incoming links:

Prodotto

• Istituto di scienza e tecnologie dell'informazione \"Alessandro Faedo\" (ISTI) (Istituto)
• Digital Libraries (ICT.P08.010.002) (Modulo)

Autore CNR di

• FABRIZIO SEBASTIANI (Unità di personale interno)
• STEFANO BACCIANELLA (Unità di personale esterno)
• ANDREA ESULI (Unità di personale interno)

Http://www.cnr.it/ontology/cnr/pubblicazioni.owl#rivistaDi

• New generation computing (Rivista)

Insieme di parole chiave di

• Keywords of "StarTrack: the next generation (of product review management tools)" (Insieme di parole chiave)