ICT, assemblages and institutional contexts: understanding multiple development paths (Contributo in volume (capitolo o saggio))

Type
Label
  • ICT, assemblages and institutional contexts: understanding multiple development paths (Contributo in volume (capitolo o saggio)) (literal)
Anno
  • 2008-01-01T00:00:00+01:00 (literal)
Alternative label
  • Contini F. (2008)
    ICT, assemblages and institutional contexts: understanding multiple development paths
    in ICT and Innovation in the Public Sector. European Studies in the Making of E-Government, 2008
    (literal)
Http://www.cnr.it/ontology/cnr/pubblicazioni.owl#autori
  • Contini F. (literal)
Pagina inizio
  • 244 (literal)
Pagina fine
  • 271 (literal)
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  • BOOK DESCRIPTION The rise of the Internet offers the public sector a great deal of opportunity for change, and visible changes have taken place in recent years. This book offers fresh and original perspectives on the emerging institutional landscape of the Internet based public services. The contributing chapters investigate, empirically and theoretically, the multiple development paths that characterize the adoption of ICT in the public sector bureaucracy. Reporting on recent European development experiences in the area of justice, it throws light on how ICT shapes the institutions of the public sector, and, conversely, it shows how the normative rules and the institutional structures of the bureaucracy constrain and channel the design of the new technologies. The book is an important reading for anyone, specialist or non specialist, who has an interest in understanding the complexities of the design of e-government systems, in the problems associated with the rise of 'digital institutions' and in the evolution of modern bureaucracy in contemporary democracies. BOOK INTRODUCTION The tabel of content and the introduction of the book, providing a more detailed overview of the work, is available at http://www.palgrave.com/PDFs/023022489X.pdf TABLE OF CONTENT Introduction; F. Contini and G.F. Lanzara PART I: PERSPECTIVES: ICT, INSTITUTIONS AND E-GOVERNMENT Building Digital Institutions: ICT and the Rise of Assemblages in Government; G. Francesco Lanzara How Institutions are Inscribed in Technical Objects and what it may mean in the case of the Internet; B. Czarniawska The Regulative Regime of Technology; J. Kallinikos ICT, Marketization and Bureaucracy in the UK Public Sector: Critique and Reappraisal; A. Cordella and L. Willcocks PART II: EXPERIENCES: ICT, INSTITUTIONAL COMPLEXITY, AND THE DEVELOPMENT OF E-SERVICES E-justice in Finland and in Italy: Enabling Versus Constraining Models; M. Fabri Aligning ICT and Legal Frameworks in Austria's e-bureaucracy: From Mainframe to the Internet; S. Koch and E. Bernroider Institutional Complexity and Functional Simplification: The Case of Money Claim Online Service in England and Wales;J. Kallinikos Assemblage-in-the-making: Developing the e-services for the Justice of the Peace Office in Italy; M. Velicogna and F. Contini ICT, Assemblages and Institutional Contexts: Understanding Multiple Development Paths; F. Contini (literal)
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  • Basingstoke, UK (literal)
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  • http://www.palgrave.com/products/title.aspx?pid=283892 (literal)
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  • ICT and Innovation in the Public Sector. European Studies in the Making of E-Government (literal)
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  • N. 6 of Technology, Work and Globalization (literal)
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  • Chapter 9 - pp. 244-271 (literal)
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  • 27 (literal)
Note
  • Google Scholar (literal)
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  • Istituto di Ricerca sui Sistemi Giudizizari, Consiglio Nazionale delle Ricerche (literal)
Titolo
  • ICT, assemblages and institutional contexts: understanding multiple development paths (literal)
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  • F. Contini, G.F. Lanzara (eds.), ICT and Innovation in the Public Sector (literal)
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  • 9780230224896 (literal)
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  • Francesco Contini: Giovan Francesco Lanzara (literal)
Abstract
  • This chapter presents a comparative analysis of the case studies explored in the book, using some of the theoretical perspectives discussed in the first part. This heuristic exercise is not intended as a systematic comparison of the different projects. Rather, we will go back and forth between the case studies, drawing out similarities and differences and discussing key features of various e-government projects and some of the dynamics underpinning their development.1 The chapter also represents an empirical test of the heuristic value of the concept of assemblage. Lanzara introduced this concept to capture the distinctive character of e-services and more generally of e-government and of the 'digital institutions' emerging from the development of these projects (Chapter 1). He argues that assemblages are 'collections' of institutional and technological components which tend to maintain their specificity. These components are connected in different ways to various actors such as public agencies (courts), administrative and technical authorities, as well as the software and hardware companies that shape the new technology-enabled 'service domain' which provides the e-services to the users. The chapter explores the different components of the assemblages, their relations and the mediations occurring between actors and between technological and institutional components. We will look both at the process of design of e-services, and at the context of use in which assemblages emerge. Before going on, it is however (literal)
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